Shipping Policy

SHIPPING INFORMATION

At Action Factory we do our best to get your order out as quickly as possible. When items are in stock they usually will ship within 1 to 2 business days. If you need items shipped same day or need to know the exact timeline for your order, please contact us directly at 877-STUNT4U (877-788-6848) and we will be glad to assist you.

Action Factory Pro Store offers shipping via FedEx®, UPS® and the US Postal Service. Tracking numbers are available with all services helping you to track the progress of your shipment.

Action Factory Stunt Pits, Crash Mats and Foam require Freight Shipping. PLEASE NOTE, DELIVERY PARCELS VIA FREIGHT MUST BE INSPECTED IMMEDIATELY UPON RECEIPT. ANY DAMAGE MUST BE NOTED ON THE BILL OF LADING PRIOR TO SIGNATURE OF ACCEPTANCE. If damages are found after signing for the equipment delivery, repair costs will be at the expense of the purchaser.
 - We have not control of shipping companies fees or delivery schedules.
Freight companies may add a REDELIVERY FEE if nobody is at the delivery address to receive. Additionally, Freight companies do charge to use a lift gate or to bring your freight inside. Please be aware that you will be responsible for these fees unless you previously requested and paid for them when getting your initial Freight quote.

International Shippers: FedEx® or UPS® are the recommended International shipping method of choice. USPS / local carrier is not a guaranteed method and if chosen, Action Factory / Maven Products is not liable for any lost, returned, or damaged shipments.

Customer will be billed for all Duties and Taxes directly from CustomsDuties & Taxes are not included in your AF Pro Store shipping total.

DHL and UPS have added a new economy shipping service for your non-urgent shipping needs. The carrier(s) UPS or DHL will make the pickup and USPS (United States Postal Service) makes the final delivery 7-days a week (Sunday delivery only available in select areas). Delivery date will not be provided until USPS (United States Postal Services) receives the package.

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